Frequently Asked Questions

How can I make a transfer reservation ?

You can make your  reservation by filling our booking form on the left sidebar of our website. For transfer requests from / to the airport please select your details and press "Book Now". You will then be provided with the details of your selected transfer, the price, and a booking form.

I cannot see my hotel listed on the booking form ?

Unfortunately we cannot list every hotel in the area, the small number of hotels that we have listed are those that are not in the centre of resorts and therefore have a different price. Please just select the town / area that your hotel is situated in and state your hotel name on the booking form. 

How can we meet at the airport ?

Our driver will be waiting for you at "Individual Meeters Area" with a board bearing your name. If your flight is delayed , our driver will be aware of this situation before he arrives to pick you up.

Are your transfer prices for per vehicle or per person ?

Our prices are calculated for per vehicle.

How can I make payment for transfer ?

You can make your payment with Paypal at the end stage on booking form.

Which currency do you take payment ?

We can take payment with British pound £ , Euro € , US Dollar $ or Turkish Lira.

Is it possible to book 'Resort to Airport' transfer ?

Yes , just change the first dropdown box 'Resort to Airport' in the booking form.

We are separate parties arriving on separate flights but we would like to combine our transfer. Is this possible ?

Yes , If you wish to wait your family or friends , who will land at the similar time with you ,  we can organize this. We can also drop off , if the arrivals are close such as Dalaman and Sarsala.The prices are per vehicle so you don't have to pay extra for this. You can point out such situation on the booking form in the Personal Details section "Your Notes" part.

I have flight tomorrow from Dalaman Airport. Should I make reservation on website or call you ?

We can arrange your transfer at least 4 hours before your flight . If you have different urgent situation please contact us from +90 252 417 39 44.

My landing is delayed to Dalaman Airport . Should I pay extra for this?

No. We  follow your flight situation when you make reservation. We have live flight information in our website. But it will be better , if you call us for this delay.

How do you keep your prices low ?

We have our own fleet. So you don't have to pay extra  commission for transfers.

Do I have share the transfer vehicle with others?

No.We provide  private transfers for one person or group. If you wish , you can combine your transfer with the other group.

Should I make reservation for one way or both way to keep prices lower?

Our prices are for per vehicle. So if you wish to book for one way and later book for return, this price will be the same with the both way booking option.

Are your transfer services direct ?

Yes. We don't stop until your destination ,  if you don't require us to stop.

Is it possible to drink alcohol during transfer ?

We desire comfortable travel for you. So you can feel free for this situation. We just ask our quests not to detract our driver'attention for safe transfer.

Can I smoke during travel ?

Unfortunately, no. We should think comfort of the other passengers. Please ask our driver to stop appropriate place .

Do you have child or baby seat(s) ? Should I have to pay extra for these?

We have available child and baby seats. They are without extra charge. You can use free.

Do you allow pets to travel in your vehicle?

Yes. We only ask you to keep your pets in their bag.

Are prices are changable for day / night transfers?

No.It doesn't make any difference.

My accommodation has changed. Can I change the drop off / pick up point ?

Yes. Just contact us for this change as soon as possible.